Frequently Asked Questions
Will someone pick me/us at the airport ?
Yes, most of the itineraries, including those for Kilimanjaro climbs, typically includes airport pick-up services as part of package. Here’s what you should do:
1. Confirm with Your tour Consultant: Check with your safari or trekking consultant to confirm that airport pick-up is included in your package. She/He should provide details on how and where to meet the driver.
2. Provide Arrival Details: Ensure that you provide your flight details and arrival time to the operator in advance so they can arrange the pick-up accordingly.
3. Contact Information: Inform the driver or representative who will meet you at the airport. This can help in case of any delays or if you need to get in touch upon arrival.
4. Look for a Welcome Sign: Typically, the driver or representative will be holding a sign with your name and/or the company’s logo at the airport arrivals area.
If pick-up is not included, you may need to arrange your own transportation from the airport to your accommodation.
Can you cater a to any dietary requirement during my safari in Tanzania?
Yes, We can accommodate various dietary requirements. When booking your safari with us, inform your tour consultant of any dietary restrictions or preferences—such as vegetarian, vegan, gluten-free, or allergies. He/she will typically make arrangements with the lodges, camps, and chefs to ensure your dietary needs are met during the trip
What to pack for African Safari ?
Packing for an African safari involves preparing for a range of weather conditions and activities. Here’s a comprehensive packing list:
Clothing
Lightweight and breathable clothing: Opt for neutral colors (beige, khaki, brown) that blend with the environment.
Long-sleeve shirts and long pants: For protection against the sun and insects.
Shorts and t-shirts: For warmer days.
Warm layers: A fleece or light jacket for cooler mornings and evenings.
Hat and sunglasses: For sun protection.
Rain jacket or poncho: Especially during the rainy season.
Footwear
Comfortable walking shoes or hiking boots: Sturdy and suitable for various terrains.
Sandals or flip-flops: For relaxing around the camp or lodge.
Accessories
Binoculars: For wildlife viewing.
Camera: With extra batteries and memory cards.
Travel adapter: For charging your devices.
Sunscreen and lip balm: With high SPF.
Insect repellent: To protect against mosquitoes and other insects.
Water bottle: To stay hydrated. (When you are planning a mountain expeditions)
Health and Safety
Prescription medications: Bring enough for the duration of your trip.
Malaria prophylaxis: If recommended by your doctor.
Personal Items
Travel documents: Passport, visa, insurance, and any necessary permits.
Cash and credit cards: For tipping and personal expenses.
Personal hygiene items: Toothbrush, toothpaste, and other toiletries.(Not so necessary if are going to stay in the lodges/midrange lodges)
Optional Items
Travel journal: To document your safari experiences.
Guidebooks or maps: For additional information about the area.
Reusable shopping bag: Useful for carrying items.
Ensure you pack light and efficiently, as space can be limited on safari vehicles. Also, check with us for any specific gear or clothing requirements.
What is a difference between shared group tour and a private tour ?
The primary differences between a private tour and a group tour are:
Private Tour:
1. Customization: Tailor the itinerary, pace, and activities to your preferences. You have more flexibility to change plans as needed.
2. Personal Attention: Enjoy more personalized service from guides and staff, with a focus on your interests and needs.
3. Exclusive Experience: Travel with only your party, which can be more comfortable and offer a more intimate experience.
4. Cost: Generally more expensive due to the exclusivity and customization.
5. Flexibility: Greater freedom to set your own schedule and make spontaneous changes.
Group Tour:
1. Pre-Set Itinerary: Follow a fixed schedule and itinerary that has been planned in advance by the tour operator.
2. Shared Experience: Travel with a group of people, which can provide a social and communal experience.
3. Cost: Often less expensive because costs are shared among participants and economies of scale are achieved.
4. Guided Tours: Benefit from the expertise and knowledge of guides, though the level of personalization may be lower.
5. Structured Schedule: Less flexibility with the itinerary; changes or deviations are less common.
Choosing between a private or group tour depends on your budget, preferences for customization, and the type of experience you’re seeking.
Can i get VISA at the airport when Tanzania ?
Yes, you can obtain a visa on arrival at the airport when entering Tanzania. Here’s what you need to know:
1. Eligibility: Citizens of many countries can get a visa on arrival, but it’s important to check if your country is eligible. Some countries may require you to apply for a visa in advance.
2. Visa Type: Typically, the visa on arrival is a single-entry tourist visa. If you need a different type of visa (e.g., business, multiple-entry), you may need to apply for it before your trip.
3. Documents Required : Be prepared to present:
– A valid passport with at least six months of validity left.
– A completed visa application form (available at the airport).
– Proof of onward or return travel.
– Proof of sufficient funds for your stay.
– Visa fee (usually payable in US dollars).
4. Visa Fee: The fee for a tourist visa on arrival is generally around $50 to $100 USD, depending on your nationality. It’s advisable to bring cash in US dollars.
5. Processing Time: The visa issuance process at the airport is usually quick, but it’s wise to allow some extra time.
For the most current information and to confirm any specific requirements, check with the Tanzanian embassy or consulate in your country before traveling.
What are the most recommended Kilimanjaro routes?
1. Machame Route: Known for its scenic beauty and high success rate, this route offers a diverse experience with varied landscapes. It typically takes 6 to 7 days.
2. Lemosho Route : Praised for its stunning scenery and less crowded paths, the Lemosho Route provides a good acclimatization period and usually takes 7 to 8 days.
3. Rongai Route : This is the only route that approaches Kilimanjaro from the northern side. It’s less crowded and offers a unique perspective, taking about 6 to 7 days.
4. Marangu Route : Also known as the “Coca-Cola” route, it’s the only route with hut accommodation. It is popular but has a lower success rate due to its shorter duration of 5 to 6 days.
5. Umbwe Route : The most challenging and least used route, it’s known for its steep ascent and demanding nature. It typically takes 6 to 7 days and is suitable for experienced trekkers
Do I need Insurance for Climbing Mount Kilimanjaro ?
Yes, you should have insurance for climbing Mount Kilimanjaro. Here’s why:
1. Medical Emergencies: Climbing Kilimanjaro involves risks such as altitude sickness, injuries, or other medical emergencies. Insurance can cover medical treatment and evacuation costs.
2. Trip Cancellation or Interruption: If you need to cancel or interrupt your trip due to unforeseen circumstances, insurance can help recover costs.
3. Lost or Delayed Equipment: If your gear is lost or delayed, insurance can assist with replacement costs.
4. Emergency Evacuation: In case of severe health issues or accidents, insurance can cover evacuation costs, which can be substantial.
Ensure your insurance specifically covers trekking at high altitudes and includes emergency evacuation.
When i Climb Mount Kilimanjaro during the dry season, Do i need the rain gears ?
Yes, even during the dry season on Mount Kilimanjaro, it’s still advisable to bring rain gear. The weather can be unpredictable, and rain showers can occur unexpectedly. Having waterproof clothing and gear will help you stay dry and comfortable in case of rain. Yes, even during the dry season on Mount Kilimanjaro, it’s still advisable to bring rain gear. The weather can be unpredictable, and rain showers can occur unexpectedly. Having waterproof clothing and gear will help you stay dry and comfortable in case of rain.
How cold does it get on Mount Kilimanjaro ?
On Mount Kilimanjaro, temperatures can drop significantly, especially at higher altitudes. At the summit, Uhuru Peak, temperatures can plunge to around -20°C (-4°F) or lower, particularly during the night. Even during the day, temperatures can be quite cold, with average highs around -10°C (14°F). It’s essential to prepare with appropriate cold-weather gear to stay warm and comfortable throughout your climb.
How to increase my chance to make to the top on Kilimanjaro ?
To increase your chances of reaching the top of Mount Kilimanjaro, consider the following strategies:
1. Choose the Right Route: Opt for a longer route that allows more time for acclimatization, such as the Lemosho or Machame routes. This reduces the risk of altitude sickness.
2. Acclimatize Properly: Allow time to adjust to higher altitudes by including acclimatization days in your itinerary. Follow a slow and steady ascent to help your body adapt.
3. Stay Hydrated: Drink plenty of water to stay hydrated, which helps prevent altitude sickness and keeps your body functioning optimally.
4. Eat Well : Consume a balanced diet rich in carbohydrates to fuel your body and maintain energy levels throughout the trek.
5. Prepare Physically : Engage in regular cardiovascular and strength training exercises before your trek to build endurance and strength.
6. Listen to Your Body: Pay attention to any symptoms of altitude sickness and communicate them to your guides. It’s important to be proactive and descend if necessary.
7. Pack the Right Gear: Ensure you have appropriate clothing and equipment for varying weather conditions and temperatures on the mountain.
8. Follow the Guides’ Advice: Listen to and follow the advice of experienced guides and porters who are familiar with the mountain and its challenges.
9. Stay Positive and Mentally Prepared: Maintain a positive mindset and mental readiness.
The mental aspect of the trek can be as crucial as the physical one.
By taking these steps, you’ll maximize your chances of successfully reaching the summit of Kilimanjaro.
How do it get shower on the mountain ?
On Mount Kilimanjaro, showers are not available on the mountain itself. However, here are some options for maintaining hygiene during your climb:
1. Water for washing is always available at the campsite
2. Wet Wipes and Dry Shampoo: Many climbers use wet wipes and dry shampoo as alternatives to traditional showers. They are practical and easy to pack.
3. Camp Hygiene: We often provide basic hygiene facilities at the campsites, including a designated area for washing and changing.
4. Post-Climb: After completing your climb, you’ll have access to showers at the hotels or lodges where you stay before and after your trek.
5. Having a camping shower can be costive if you are not planning a luxurious climbing tour but can be arranged upon request. It can cost up to 700$ for the entire trek.
If I have to descend from Kilimanjaro early, are the additional nights at the hotel covered?
If you have to descend early from your Mount Kilimanjaro climb, additional nights at the hotel are typically not covered by the company. Here’s what you should consider:
1. Trekking Company Policies: If it happens you descend earlier, you need to pay the hotels for yourself as the money you paid for trekking adventure is fully paid to the park so you have to use it as per your itinerary, as the company we can help plan something else during your stay at the extra cost.
2. Travel Insurance: Check if your travel insurance covers additional accommodation costs due to early descent. Many comprehensive travel insurance policies include coverage for unexpected changes in travel plans.
3. Personal Arrangements: If you need extra nights at a hotel, you might need to arrange and pay for these accommodations yourself. It’s a good idea to book a flexible or refundable hotel option if you anticipate the possibility of an early descent.
4. Communication with the Company: Notify the company/your guide as soon as possible if you need to descend early. we can assist with logistics and may offer advice on accommodation options, though coverage of costs will usually be your responsibility.
What happens if someone in my group needs to descend from the mountain?
Does the entire party also have to descend?
If someone in your group needs to descend from Mount Kilimanjaro due to illness or another issue, the entire party does not necessarily have to descend. Here’s how it typically works:
1. Medical or Safety Concerns: If a group member experiences a medical issue, they will be assessed by the guides. If it’s determined that they need to descend for their safety, a guide or a porter will accompany them.
2. Alternate Arrangements: The rest of the group can continue their climb while the affected member descends. The guides will make arrangements to ensure the person descending receives appropriate care and is safely transported to a lower altitude.
3. Group Support: The decision to continue or descend as a group might be influenced by the overall situation, including the severity of the issue and group dynamics. The guides will often discuss the options with the group.
4. Insurance and Emergency Plans: Make sure you have insurance that covers emergency evacuation and medical treatment. The trekking company will have procedures in place for emergencies and will coordinate with local rescue services if needed.
Can I leave my suitcases at the hotel while climbing Kilimanjaro?
Certainly! Our handpicked hotels provide secure luggage storage during your climb. You can leave behind any gear you won’t need on the mountain, making it convenient if you plan to continue your journey to a safari or Zanzibar afterward.
Optionally, We have a room in our office that can accommodate your luggage during your trekking period of time.
Can I combine a Tanzania safari with a beach vacation?
Yes, Tanzania’s coastline boasts some truly stunning beaches, making it easy to combine a safari with a relaxing beach getaway. The Mafia Island Marine Park and Zanzibar are two of the most renowned beach destinations, each offering unique experiences and breathtaking scenery. we can get you covered,
What are some cultural experiences I can have on a Tanzania safari?
On a Tanzanian safari, you can engage in a range of cultural activities, such as visiting a Maasai village, meeting the Hadzabe and Datoga—traditional bushmen—and experiencing the country’s music, dance, and cuisine. Feel free to share your preferences with us, and we’ll be ready to tailor the experience to your requests.
Is a price offered by you negotiable ?
To offer you the best possible price, we encourage you to share your thoughts and budget with us. Our initial price may sometimes exceed your expectations, but we’re here to listen and tailor the itinerary to suit your needs. If the cost seems high, we can adjust the accommodation options, as this is often a primary factor in pricing. It’s our pleasure to work with you to craft the ideal itinerary, ensuring you have an unforgettable experience on your Tanzania or Kenya safari.
What to Pack for my Safari ?
Your luggage should include essential items such as a camera, hat, sunscreen, insect repellent, and comfortable, lightweight clothing. It’s also important to bring any necessary medications and your travel documents.
What Animals can I see during the Safaris in Tanzania ?
Tanzania is home to a wide variety of wildlife, making it a top destination for safaris. Depending on the region and the time of year, you can see an impressive range of animals. Here are some of the most iconic species you can encounter:
1. The Big Five:
Lion: Tanzania is known for its healthy lion populations, especially in Serengeti and Ngorongoro Crater.
Elephant: Large herds of elephants are common in Tarangire National Park, Serengeti, and the Ngorongoro Crater.
Leopard: Though elusive, leopards can easily be spotted in the Serengeti, Ngorongoro Crater, Mikumi and Selous Game Reserve.
Buffalo: Large herds of African buffalo roam the Serengeti, Ngorongoro Crater, and Selous.
Rhinoceros: Black rhinos are rare but can be found in the Ngorongoro Crater.
2. Other Mammals:
Giraffe: Often seen in Tarangire and Serengeti, giraffes are common on safaris.
Zebra: Large herds of plains zebras can be found in many of Tanzania’s national parks, especially during migration in the Serengeti.
Wildebeest: Famous for the Great Migration, wildebeest are abundant in Serengeti National Park.
Cheetah: Known for their speed, cheetahs are often seen in the Serengeti.
Hippopotamus: Found in rivers and lakes, especially in Serengeti, Selous, and Ruaha.
Crocodile: Common in Tanzania’s rivers and lakes, such as the Rufiji River in Selous.
3. Primates:
Baboons: Common in many parks, including Serengeti and Tarangire.
Vervet Monkeys: Often seen in forested areas and around campsites.
Colobus Monkeys: Found in the forests of Gombe Stream National Park and Mahale Mountains.
4. Birdlife:
Flamingos: Often found in large numbers at Lake Natron and Lake Manyara, particularly during migration.
Eagles, Vultures, and Hawks: Tanzania’s parks are rich in raptors.
Ostriches: Common in the Serengeti and other open savannah regions.
Lilac-Breasted Roller: One of the most colorful birds in Africa, often spotted in Serengeti and Ngorongoro Crater.
5. Unique Species:
Wild Dog: African wild dogs are rare but can be spotted in places like Selous Game Reserve and Ruaha.
Gerenuk: A type of antelope found in arid areas like the Selous.
Serval and Caracal: Both are elusive wildcats that can be spotted in the Serengeti.
6. Marine Life (if visiting coastal areas):
Dolphins: If you’re visiting Zanzibar or Mafia Island, you might spot dolphins in the warm coastal waters.
Turtles: Marine turtles can be seen in Mafia Island’s Marine Park.
The variety and abundance of wildlife across Tanzania’s diverse landscapes offer some of the best safari experiences in the world! Whether you’re in the Serengeti, Ngorongoro Crater, Tarangire, Selous, or Ruaha, you’ll have the opportunity to witness an incredible range of animals in their natural habitat.
What are best parks to visit in Tanzania ?
Tanzania boasts several renowned safari destinations, including Serengeti National Park, Ngorongoro Conservation Area, Tarangire National Park, and Lake Manyara National Park.
In the southern part of the country, Nyerere National Park, Mikumi National Park, and Ruaha National Park are some of the most famous. For a more diverse experience, consider adding Udzungwa National Park and Saadani National Park to your itinerary as well.
What if we get a breakdown during our safari with you ?
It’s well-known that road conditions in many African destinations, like Tanzania and Kenya, can differ significantly from those in your home country. Most roads in the wilderness are dirt roads, which can occasionally cause breakdowns. However, we guarantee that once you book your safari with us, we will be with you every step of the way, from start to finish.
All of our safari vehicles, as well as those from our trusted subcontractors, are well-maintained and undergo regular inspections after each safari. This means that breakdowns are rare. If a breakdown does occur, we offer two options: if the repair time is expected to take two hours or less, we will fix the vehicle on-site. However, if sending a replacement vehicle would take the same amount of time, we will opt to continue with the original vehicle.
In areas like Tarangire, Lake Manyara, and Ngorongoro Crater, where the road conditions are generally good, breakdowns are unlikely. In the Serengeti, though road conditions are more challenging, breakdowns are still rare. In the southern parks, including Mikumi, Nyerere, Ruaha, and Udzungwa Mountains National Park, breakdowns are also very unlikely due to better road conditions.
What are your cancellation policy ?
Cancellation Fees:
If individuals cancel within 10 days of the tour date, tour fees will be forfeited. However, in exceptional circumstances with valid documentation, a refund may be considered.
For cancellations made more than 10 days before the tour date, a refund will be provided, minus any bank transaction fees. Please note that for tours involving lodging, refunds are subject to the policies of each lodging provider.
Exchanges are allowed, but no refunds will be issued for canceled individual tours. We strongly recommend purchasing comprehensive insurance to cover your tour package and airline tickets, providing protection in case of cancellations or changes.
In certain cases, particularly for bookings made during shoulder seasons, a credit note may be issued for the deposit.
- Cancellation within 24hrs after your deposit will attract a deduction of 100$ per person, this is to compensate our resources used during the booking process.
